Do you have a business and don’t have a website? If you said yes, it’s almost as if your business doesn’t exist. Today, having a company website is as crucial as having a shop, office or telephone number. Research has found that 6/10 customers expect brands to have content online about their business. Why wait for any longer your customers are looking for you! If you own or operate a business which hasn’t taken that step into the online world, there are reasons that will leave you wondering why you hadn’t done it sooner
Online Presence 24/7:
Having a website means customers are always able to find you anytime, anywhere. Even outside of business hours, your website continues to find and secure new customers. It offers the user convenience as they can access the information they need in the comfort of their own home, with no added pressure to buy. Plus, as most companies nowadays have their own website, there’s every chance you could be losing customers to your competitors by staying offline.
Customer Service Online:
Websites provide an easier way to handle customer service. Offering answers to regularly asked questions in a FAQ (Frequently Asked Questions) section, you can reduce customer service costs and save yourself time and money, as well as providing much more information. This also means that customers can receive a reply instantly and saves time, which helps to encourage positive customer relations in the long run. This could be a benefit for you, all positive feedback can be uploaded into a testimonial, your customers are happy why not show it off?!
Expand your market:
The Internet allows businesses to break through the geographical barriers and become accessible from any of the worlds by a potential customer that has an Internet connection. Selling products online is cheaper and easier for you and your customers.
Improve Your Advertising Effectiveness:
Placing your website address on all of your promotional material will help you gain additional exposure and encourage the visitors to first check your site for the information they are seeking.
Promote & Sell Products & Services:
Provide photos and detailed descriptions of your products or services. Explain why your products or services are superior to your competitors. Show visitors how your products or services can help them in their personal or professional lives.